Just wanted to give a special thanks to Craig Moore Operations Manager and his team at Frames Direct for Taking customer satisfaction and not just hitting a home run but knocking it right out of the park!! It has been a long time since I have seen customer service / customer satisfaction held to such a high degree! I cannot thank you enough and have already started telling everyone I know the kind of great business that Frames Direct is!
I have just received my Maui Jim prescription sunglasses. I thought I would take a minute to congratulate you on your excellent service - very prompt and top quality. I originally wanted Oakley sun glasses but my prescription was outside the Oakley parameters. I am more than happy with the Maui Jims.
Once again thank you. I will certainly be contacting you again next time I require glasses.
On April 9th I ordered Oakley Sun Prescription Fives 2.0 sunglasses with Progressive Black Iridium w/AR (Transitions) Plutonite lenses. I was told it would take up to four weeks for shipment. I was delighted to receive the sunglasses in just over one week. The sunglasses and the service exceeded my expectations. I will definitely shop with FramesDirect.com again and recommend you to my friends.