I wanted to give Vicky an excellent on the survey. Even though I like the web site, I would not have purchased without talking to Vicky. I am sure I ask more questions at the front-end than the average customer, but Vicky answered my questions with honesty and patience. I will order from Vicky again.
Tiffany, thank you so very much for not only following up, but also following through. The glasses are perfect, as I expected they would be. The entire transaction went beautifully, but I can say with much conviction, that your genuine and caring customer service was the most pleasant and the best part of all. You truly made it 5 stars. Thank you again.
On April 9th I ordered Oakley Sun Prescription Fives 2.0 sunglasses with Progressive Black Iridium w/AR (Transitions) Plutonite lenses. I was told it would take up to four weeks for shipment. I was delighted to receive the sunglasses in just over one week. The sunglasses and the service exceeded my expectations. I will definitely shop with FramesDirect.com again and recommend you to my friends.