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Internet-based eyewear superstore expands customer service for online eyeglasses, sunglasses and contact lenses.
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Austin,
TX July 25, 2006 – The owners of Frames Direct, the online
leader in eyeglasses, sunglasses, contact lenses and fashion
eyewear sales, are pleased to
announce the expansion of their customer service department with the
opening of a new Austin area office.
FramesDirect.com
is a Houston-based 24-hour/7-day-a-week eyewear store that went online
in 1996 and currently features over 110,000 products, including designer
frames, eyeglasses,
sunglasses,
prescription
lenses and contact
lenses as well as a patented
online technology for finding eyeglasses, sunglasses and frames, the FrameFinder
Virtual Try-On System, which
allows users to "try on" frames from any personal computer by simply
uploading a photo of themselves.
The Austin office, located off of F.M. 1826 near Driftwood, will serve
as an extension of and a backup for the customer service department in
Houston. Opticians are currently being sought for the new positions. In
addition, the Austin location will serve as the base for a growing
local operation for the company. Web and creative services will be
among the first to relocate to the facility, including search engine
marketing staff.
The Austin location will be housed in an existing structure on company
acreage with plans to expand in the future.
"The Austin area fits well into our future expansion plans and will
serve as the hub that will eventually handle much of our international
call volume. Two new international sites, one for the United Kingdom http://www.framesdirect.co.uk
and one for South Africa, http://www.framesdirect.co.za
are scheduled for release
next month. Besides the international customers, we're looking forward
to expanding our existing Texas customer base from our Austin location,
as well as using the Austin location to establish corporate marketing
plans, scheduled to go in effect 2007," Dr. Dhavid Cooper, CEO said.
About FramesDirect.com
Dr. Dhavid Cooper and Dr. Guy Hodgson have been in practice in the
Houston area for over 20 years and founded FramesDirect.com in 1996.
They have a Houston eye care office and eyewear showroom. The family of
optical websites includes http://www.framesdirect.com,
http://www.binocularsdirect.com
and http://www.gogglesdirect.com.
The office can be reached at 1-800-248-9427.
Contact:
Richard V. Burckhardt
512-782-9612
press@framesdirect.com
Skype: rburckhardt
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