Too often people make the time to complain but not compliment. I had a great experience purchasing my prescription sunglasses (RALPH 4059). I received a call within 20 minutes of placing my order to let me know that the frames I chose were on back order until 7/6/13. This was fine with me and to my surprise I received an email on 6/28/13 letting me know my order was shipped! They arrived today and I could not be more pleased. I admit I was a little apprehensive purchasing prescription sunglasses online but will definitely do it again. I was especially pleased with your selection as I have a small face and have had problems finding sunglasses that actually fit properly. THANK YOU!!!
I had a good experience with my glasses order. I liked it and arrived on time. Thanks
Just wanted to give a special thanks to Craig Moore Operations Manager and his team at Frames Direct for Taking customer satisfaction and not just hitting a home run but knocking it right out of the park!! It has been a long time since I have seen customer service / customer satisfaction held to such a high degree! I cannot thank you enough and have already started telling everyone I know the kind of great business that Frames Direct is!