Just wanted to give a special thanks to Craig Moore Operations Manager and his team at Frames Direct for Taking customer satisfaction and not just hitting a home run but knocking it right out of the park!! It has been a long time since I have seen customer service / customer satisfaction held to such a high degree! I cannot thank you enough and have already started telling everyone I know the kind of great business that Frames Direct is!
I just received my 3rd prescription sunglasses from FramesDirect and I want to congratulate you on another outstanding performance.
Susie, thank you so much! My Maui Jim Navigators with progressive lenses are absolutely awesome. Thank you for going to the extra effort for me to make it happen.