I have to say that Marcie is definitely the nicest person I have ever dealt with. Her demeanor was delightful and she was very knowledgeable. She is an asset to your company. I will definitely recommend Frames Direct to others. I will also urge them to ask for Marcie. The pleasure was all mine.
I was very pleased with the service, and the results. Great!! Your Vicky was most helpful, as she went back to your archives to locate my prior order which was good to confirm the size, fit etc. Excellent, thank you.
I would like to follow up with this note to let you know how excellent the customer service I received from Chantel #359... From day one she continued to keep me updated with my order.. I would like to also add that I have the most beautiful pair of glasses I have ever seen.I will definitely order my sunglasses from Frames Direct with my favorite customer service representative Chantel.