I would like to follow up with this note to let you know how excellent the customer service I received from Chantel #359... From day one she continued to keep me updated with my order.. I would like to also add that I have the most beautiful pair of glasses I have ever seen.I will definitely order my sunglasses from Frames Direct with my favorite customer service representative Chantel.
I love my glasses and I had such a great experience buying them! I called customer service twice with two different questions, and they answered my call quickly and gave me exactly the information I needed. The glasses arrived earlier than expected and wrapped very safely. They are EXACTLY what I wanted, the prescription is perfect, and I'm so happy with them and with your service! Thank you so much!
I just received my glasses and you all have excelled again!!! I am very pleased with them. The frames are 100% accurate this time.