I just received my 3rd prescription sunglasses from FramesDirect and I want to congratulate you on another outstanding performance.
Sallye, I received my sunglasses on Friday! I LOVE them. Just wanted to send you a thank you
and to let you know how much I appreciated your excellent customer service. I would
happily order from Framesdirect again because of you. You were so friendly and made
the whole experience such a nice one! They are lucky to have you!
I would like to take some time here and thank your company. I have never in my life had such a wonderful experience ordering a product online. She called to inform me that the Maui Jim sunglasses I had ordered are shipped to you direct from the manufacturer, and that Next Day Air is only after you receive them. She just wanted to make sure I understood I would not receive them tomorrow or the next day. I had in fact not paid attention while ordering, and thanked her for taking time to let me know. Not only did I get a great deal on the sunglasses, I saved on shipping that I did not really need. I never have received such good customer service. I can assure you that you have a customer for life now. I will be sure to let everyone I know that needs to make this kind of purchase to definitely use FramesDirect.com. Again, THANK YOU!