"I just wanted to thank you for the sunglasses we just received. As you can guess we're from Aussie land. I have been searching everywhere for a pair of Wayfarers with no luck. Found your website and had them in less than 6 days. Always nervous about dealing on the Internet but this was not the scary process we thought. Again, much thanks."
If you have a customer survey please send it to me to complete. I just want to express how an order that seemed to go wrong was taken care of with more than exceptional customer service. You exceeded my expectations with great follow up and I feel that Framesdirect.com takes pride in their service and has a great appreciation for their customers. I will absolutely recommend Framesdirect.com and visit your store before shopping at any other eye store. Actually I already sent an inquiry regarding Oakley Juan Pablo Montoya GASCAN sunglasses.
Now I'll only hope that the post office gets the package to me before I leave. :)
I feel very excited to receive the Prada 54FS Sunglasses today as exactly as what I have ordered online from you.
Your service made me too shocked because I did not think it could be perfect and fast like this. Only one week for everything done !
Therefore, I could not say anything except to send this thanking letter to you all immediately. I myself will surely support 100% your business in the future and will introduce your excellent service to all of my friends & relatives.