just to say thanks for the great service ...Im one of these older generation who dont trust buying online etc but the price of frames in Australia are three time what i paid for my stereflex which are not available here anyway ... and the personal phone call the day after i ordered was quite something .. great service .. i will be telling people in my country town here in Australia how easy it is to buy your products
I took a chance and ordered my glasses online with Frames Direct. I received my glasses today and absolutely love them! They fit great, look great, and are exactly what I wanted. My Customer Service Online Optician, helped me along the way to make sure my prescription was correct and she was very thorough and quick to respond to any questions I had. Not only did she email, but she offered me her direct line. That's customer service. So I agree with her title. She's pretty awesome!
I just received my glasses and you all have excelled again!!! I am very pleased with them. The frames are 100% accurate this time.