"Hi there at Frames Direct, Today I received the 2 Silhouette eyeglass frames that I ordered from you and am completely satisfied with them. You have provided an efficient, friendly, accurate and timely service and should be commended. I would recommend it to other people and wouldn't hesitate to
use Frames Direct again myself.
Thank you very much."
I would like to follow up with this note to let you know how excellent the customer service I received from Chantel #359... From day one she continued to keep me updated with my order.. I would like to also add that I have the most beautiful pair of glasses I have ever seen.I will definitely order my sunglasses from Frames Direct with my favorite customer service representative Chantel.
I just got my new glasses and I love, love, love them. The lenses alone are so light weight and the progressive part is perfect. I won't have to take them on and off all the time; as I did with my previous progressive lens glasses ordered through my eye doctor. These are far better quality, thinner and lighter weight than the ones they were going to set me up with for much less money.