Thank you so much for all your help and consideration during this attempt to purchase the sunglasses. You are an excellent optician/customer service representative.
Received my new glasses and LOVE them! Thank you so much for all your help on this order....The experience with your company has been nothing but 100% positive. Your personal touch and customer service has been top notch and you have a new customer for life! I will spread the news and my experience with all of my co-workers and friends.
Dear Frames Direct -
My daughter had seen a gorgeous pair of Guess sunglasses in Auckland, NZ that she really wanted me to buy her and put away for Christmas (it's only May!), however they were very expensive, so I happened, very fortunately, upon your website and ordered the same sunglasses for $120 cheaper! They arrived in perfect condition one week later. Amazing service, thank you.
Now I have to figure out how to keep them hidden for another 7 months and hope to goodness that she doesn't change her mind in the meantime!!
Many thanks again.