4+++ is the rating for my experience. I spoke with two different representatives, Alan E. and Mattie. As a "newbie" to ordering prescription glasses online, I needed help. They were both very helpful and patient. The schematic of my frame choice was as I ordered; but, the lens shape wasn't. As a beginner, I didn't understand that the illustration wouldn't reflect my choice. I was reluctant to check out without verbal confirmation. Thank you for having such capable staff for your customers. I'm looking forward to receiving my order!
I recently received my glasses and I just wanted to let you know how awesome these glasses are. Objects actually have "edges" now, and my vision is very sharp. With the low humidity of Autumn combined with the transitions lenses, I am seeing the world anew. I waited so long to get new specs, and I am glad I chose a firm who makes quality glasses. I will definitely order from you again, and soon.
Thank you so much for getting my eyeglasses for me so quickly, and thank you for keeping me updated and informed. I really do appreciate it now and with all of my orders in the past. Your kindness and helpfulness are very much appreciated.