This was my best online purchase experience.
You were genuinely concerned regarding my purchase and made sure my expectations were going to be met.
just to say thanks for the great service ...Im one of these older generation who dont trust buying online etc but the price of frames in Australia are three time what i paid for my stereflex which are not available here anyway ... and the personal phone call the day after i ordered was quite something .. great service .. i will be telling people in my country town here in Australia how easy it is to buy your products
I just got the overnight shipping notification in a separate email. Thank you, thank you! You are THE BEST! Can't tell you how much I appreciate the great service. You've made a loyal customer out of me! In fact, if there's someone I can send a letter to saying just that, please let me know who I can address it to. Your follow-through has made all the difference.