I really appreciate your quick response to all my questions. It's excellent customer service
I just wanted to thank you for the very quick delivery of my new Rayban sunglasses. I am really impressed with your service and have recommended you to a number of my friends.
Ladies and Gents at Frames Direct,
Just a quick note to advise that I received my Serengeti sunglasses today and I am more than happy. I must admit I am more than impressed with you service and prompt international delivery to Brisbane, Australia. My most important feedback however relates to the personal service that I received on placing the order. Buying products over the internet can be somewhat daunting at times, especially when buying from an overseas supplier, however on the day I placed my order I received an international phone call confirming my order. WELL DONE! It's refreshing to talk to someone that is part of an online business. Your staff were friendly, delivery was extremely prompt, and your products are exactly what you outlined at the right price. I have been recommending your website to friends and family. Again my thanks.
John K - Brisbane, Queensland, Australia.