"I just wanted to thank you for the sunglasses we just received. As you can guess we're from Aussie land. I have been searching everywhere for a pair of Wayfarers with no luck. Found your website and had them in less than 6 days. Always nervous about dealing on the Internet but this was not the scary process we thought. Again, much thanks."
I would like to take some time here and thank your company. I have never in my life had such a wonderful experience ordering a product online. She called to inform me that the Maui Jim sunglasses I had ordered are shipped to you direct from the manufacturer, and that Next Day Air is only after you receive them. She just wanted to make sure I understood I would not receive them tomorrow or the next day. I had in fact not paid attention while ordering, and thanked her for taking time to let me know. Not only did I get a great deal on the sunglasses, I saved on shipping that I did not really need. I never have received such good customer service. I can assure you that you have a customer for life now. I will be sure to let everyone I know that needs to make this kind of purchase to definitely use FramesDirect.com. Again, THANK YOU!
Today I received my Valentino sunglasses. After mine were stolen out of my vehicle a week ago, I found the same pair on your site for less money. When I opened up the parcel, the glasses were in a larger, better protective case and everything was neatly packaged. It showed that someone took care in sending me the sunglasses. Well, in short, I am so happy and will pass on to my family and friends your business. Thanks for putting a smile on my face first thing in the morning.