I wanted to let you know the glasses arrived, and they are what I was hoping they'd be. The size and shape looks great on my face, and the tortoise shell is vivid which is what I wasn't seeing with other vednors' frames.
I appreciate all your help and patience on the final delivery. I am also pleased I was able to talk directly with customer service agent, which I feared I would be missing if I went with a larger vendor, like yourself, and didn't go with a boutique vendor.
I would like to follow up with this note to let you know how excellent the customer service I received from Chantel #359... From day one she continued to keep me updated with my order.. I would like to also add that I have the most beautiful pair of glasses I have ever seen.I will definitely order my sunglasses from Frames Direct with my favorite customer service representative Chantel.
At first I was leery about ordering glasses online, but all I can say is that the experience was great. I received an email shortly after my purchase letting me know my order had been processed and that I should expect my glasses in a few weeks. Within three weeks I received my glasses as ordered. I am very happy with the decision I made to go with Frames Direct, not to mention the money I saved in doing.