Received my new glasses and LOVE them! Thank you so much for all your help on this order....The experience with your company has been nothing but 100% positive. Your personal touch and customer service has been top notch and you have a new customer for life! I will spread the news and my experience with all of my co-workers and friends.
just wanted to say thanks, I received the sunglasses I ordered in a very short space of time, the product was absolutely flawless and made a perfect present. Great service all round. Please pass back to your team.
If you have a customer survey please send it to me to complete. I just want to express how an order that seemed to go wrong was taken care of with more than exceptional customer service. You exceeded my expectations with great follow up and I feel that Framesdirect.com takes pride in their service and has a great appreciation for their customers. I will absolutely recommend Framesdirect.com and visit your store before shopping at any other eye store. Actually I already sent an inquiry regarding Oakley Juan Pablo Montoya GASCAN sunglasses.
Now I'll only hope that the post office gets the package to me before I leave. :)