I took a chance and ordered my glasses online with Frames Direct. I received my glasses today and absolutely love them! They fit great, look great, and are exactly what I wanted. My Customer Service Online Optician, helped me along the way to make sure my prescription was correct and she was very thorough and quick to respond to any questions I had. Not only did she email, but she offered me her direct line. That's customer service. So I agree with her title. She's pretty awesome!
I just wanted to share my excitement about my new Giorgio Armani eyeglasses frames! They are fantastic and they arrived sooner than I expected. Laura was instrumental in helping me with every question I needed answered. Please send her my regards and gratitude for her extraordinary level of customer service.
"I just got my new Ray-Ban glasses and wanted to let you know how much I love them! They're awesome! As was your service; thank you for doing amazing, fast, thorough, and perfect work on my glasses. I'll refer you guys to everyone I know who wears glasses!"