Armani Exchange AX 100 Eyeglasses

Frames Direct is a BBB Accredited Business. Click for the BBB Business Review of this Optical Equipment & Supplies in Austin TX

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Gender: Men Frame Material: Metal

Color Options:

Size:	Eye	Fit	Bridge	VerticalB	Temple	Type
	50	Small	17	23.3	135
	52	Medium	17	23.2	135

Other colors may have more size options.

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Dark Bronze (0Q4G)

Dark Gunmetal (0DH7)

Satin Black (0EB5)

Satin Palladium (0FS4)

Eyeglass Customer Testimonials

Tim V., from Iowa City , United States
I wanted to take time while on my trip to Hawaii to thank Candace at your company for her dedication to customer service. I placed my first order from your company for simple pair of sunglasses and spoke with Candace regarding them arriving prior to my trip. She followed the order through and notified me that they had been delayed. She then went as far to have them re-routed to Hawaii so that I may have them for my trip. This type of customer service is what will keep me loyal to your company for any future business and I will recommend your services to my friends and colleagues. I cannot thank Candace enough for her hard work and thoughtful dedication to my order. It truly brightened my vacation. I hope you all are well in this new year and best of luck to your company. You have won at least one true fan! -Tim V

Shavonda D., from Louisville, United States
I placed an order with Helen yesterday & I just wanted to thank you both for the excellent service! Candace, thank you for calling me to thank me for placing an order with Frames Direct. That little personal touch goes a long way with me. Helen thank you for being on top of your game! Not only were you very knowledgeable & helpful, you were the best person in customer service that I've dealt with in a VERY Long Time! So many people now are very lacking in great customer service & working with you was refreshing! I didn't get the run around! So ladies, thank you both!

Paul M., from Bellingham , United States
I placed an order for a pair of glasses on November 13th 2008, and shortly thereafter I received a phone call letting me know that that frames I had ordered were on back order. The frames are for my mother, and she received the call and let the customer service rep know that we would like to keep the order and wait for the frames. We were told that the frames should be available by January 2009. On November 18th I received a call from Francis (my apologies if your name is spelled incorrectly!), again asking if I wished to keep the order active and wait for the glasses; I told her I would again check with my mother and get back to her. Before I was even able to ask if my mother would like to keep the order active, Francis called again to let me know that the frames might currently be available, and she would get back to me shortly after some more research. November 19th came, and around dinner time I received another call from Francis letting me know that they had the frames and they were being shipped out that day! I just wanted to write and commend Francis and staff on the outstanding customer service my mother and I received. We were always kept up to date with the status of the order, and Francis went above and beyond to hunt down that particular item and get the order processed and shipped. Again, thank you very much for the superb customer service! It was a very refreshing change from the careless customer service provided by so many other companies.

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