I wanted to take a moment to thank you for my new glasses. I love them and the Rx is perfect. Thanks to Frames Direct, I was able to purchase one pair of Rx Oakley sunglasses and another pair of Rx Oakley glasses for less than what the discount place at the mall quoted me for just one pair. I will definately be coming back for all of my glasses needs.
I took a chance and ordered my glasses online with Frames Direct. I received my glasses today and absolutely love them! They fit great, look great, and are exactly what I wanted. My Customer Service Online Optician, helped me along the way to make sure my prescription was correct and she was very thorough and quick to respond to any questions I had. Not only did she email, but she offered me her direct line. That's customer service. So I agree with her title. She's pretty awesome!
"I wanted to send you this message because I've been very pleased with the service I've received from your company. I live in Dover, DE and we have limited access to designer frames. Because of that, during on of my trips to New York City, I decided to hit the optical stores looking for just the right pair of eyeglasses. Unfortunately, I found the pair I liked but could not afford the high New York prices. That's when I decided to go online and look for an optical distributor and found FramesDirect.com. I purchased my first Coach eyeglass frames a few weeks ago to test out your services. I must say that everyone was very responsive and helpful. Just thought I'd send you a quick message to say "Thank You" for offering the frames at an affordable rate and particularly for all of the help I received from everyone at FramesDirect.com!"