Very impressed with the excellent customer service and care I've experienced with this order.
I would like to follow up with this note to let you know how excellent the customer service I received from Chantel #359... From day one she continued to keep me updated with my order.. I would like to also add that I have the most beautiful pair of glasses I have ever seen.I will definitely order my sunglasses from Frames Direct with my favorite customer service representative Chantel.
"I just wanted you to know that I received my new eyeglasses frames a few minutes ago, Cazal Point 2 Model 1161. I am very pleased with them and want to say that my experience with you and all of your fellow employees was one which was not only informative, but conducted in a friendly and timely manner. My e-mails, and calls which led me to decide which frames I wanted, were always answered by people who performed in a professional way and knew their jobs very well. I would not hesitate to do business with you in the future, and will tell my relatives and friends about your efficiency. Thank You."