I wanted to give Vicky an excellent on the survey. Even though I like the web site, I would not have purchased without talking to Vicky. I am sure I ask more questions at the front-end than the average customer, but Vicky answered my questions with honesty and patience. I will order from Vicky again.
Received my new glasses and LOVE them! Thank you so much for all your help on this order....The experience with your company has been nothing but 100% positive. Your personal touch and customer service has been top notch and you have a new customer for life! I will spread the news and my experience with all of my co-workers and friends.
You made me happy thank you the Frames Direct company and last but not least Karen! I've bought three or four pairs of specs through you guys I appreciate everything and I'll recommend you to friends and family plus I'll be back in the future thank you very much.