I took a chance and ordered my glasses online with Frames Direct. I received my glasses today and absolutely love them! They fit great, look great, and are exactly what I wanted. My Customer Service Online Optician, helped me along the way to make sure my prescription was correct and she was very thorough and quick to respond to any questions I had. Not only did she email, but she offered me her direct line. That's customer service. So I agree with her title. She's pretty awesome!
I just wanted to share my excitement about my new Giorgio Armani eyeglasses frames! They are fantastic and they arrived sooner than I expected. Laura was instrumental in helping me with every question I needed answered. Please send her my regards and gratitude for her extraordinary level of customer service.
"Hi there at Frames Direct, Today I received the 2 Silhouette eyeglass frames that I ordered from you and am completely satisfied with them. You have provided an efficient, friendly, accurate and timely service and should be commended. I would recommend it to other people and wouldn't hesitate to
use Frames Direct again myself.
Thank you very much."