The order arrived today to my total satisfaction!
I rate your service at 100% and will be recommending you to all my family and friends.
I just got the overnight shipping notification in a separate email. Thank you, thank you! You are THE BEST! Can't tell you how much I appreciate the great service. You've made a loyal customer out of me! In fact, if there's someone I can send a letter to saying just that, please let me know who I can address it to. Your follow-through has made all the difference.
At first I was leery about ordering glasses online, but all I can say is that the experience was great. I received an email shortly after my purchase letting me know my order had been processed and that I should expect my glasses in a few weeks. Within three weeks I received my glasses as ordered. I am very happy with the decision I made to go with Frames Direct, not to mention the money I saved in doing.