I was very pleased with the service, and the results. Great!! Your Vicky was most helpful, as she went back to your archives to locate my prior order which was good to confirm the size, fit etc. Excellent, thank you.
I took a chance and ordered my glasses online with Frames Direct. I received my glasses today and absolutely love them! They fit great, look great, and are exactly what I wanted. My Customer Service Online Optician, helped me along the way to make sure my prescription was correct and she was very thorough and quick to respond to any questions I had. Not only did she email, but she offered me her direct line. That's customer service. So I agree with her title. She's pretty awesome!
I would like to comment on both pair of Vogue eyeglasses that I received from Frames Direct. I had such a pleasant experience talking with Mikki in customer care, she was so wonderful and helpful. I am so happy with the quality of my glasses and the price that I paid for them. I will definitely be ordering all of my prescription eyewear from Frames Direct in the future. Thanks so much for such such a pleasant and easy shopping experience!