Thank you so much for getting my eyeglasses for me so quickly, and thank you for keeping me updated and informed. I really do appreciate it now and with all of my orders in the past. Your kindness and helpfulness are very much appreciated.
I took a chance and ordered my glasses online with Frames Direct. I received my glasses today and absolutely love them! They fit great, look great, and are exactly what I wanted. My Customer Service Online Optician, helped me along the way to make sure my prescription was correct and she was very thorough and quick to respond to any questions I had. Not only did she email, but she offered me her direct line. That's customer service. So I agree with her title. She's pretty awesome!
The order arrived today to my total satisfaction!
I rate your service at 100% and will be recommending you to all my family and friends.