"I just had to write and tell you how pleased I was with the customer service and quick delivery of my contacts. I did not realize such excellent customer service still existed. You can best believe that you have a new customer and I will recommend anyone I know that wears contacts to your company. Thank you so much for restoring my faith in good customer service. It was beyond anything I expected. Thanks again."
I just wanted to let you know that I received the trial Proclear contact lenses today. I thank you for all your work - it's not common any more to get such great customer service.
"I'm writing simply to tell you how pleased I am with my order. It's hard to find an Internet retailer that still makes the extra effort to have that personal touch. Thanks for calling in advance to let me know what the status was of my order, and thanks for such a quick delivery. I heard about you from a friend of mine and I will certainly recommend you to others."