I took a chance and ordered my glasses online with Frames Direct. I received my glasses today and absolutely love them! They fit great, look great, and are exactly what I wanted. My Customer Service Online Optician, helped me along the way to make sure my prescription was correct and she was very thorough and quick to respond to any questions I had. Not only did she email, but she offered me her direct line. That's customer service. So I agree with her title. She's pretty awesome!
Josie, my glasses arrived today in fine order.I am very pleased with them and especially with your service. It really is quite an easy and convenient process and without doubt, one I shall use again and also reccommend to others.I will ask for you regarding any future orders.
Very impressed with the excellent customer service and care I've experienced with this order.