Hi, I just wanted to let you guys know that I received my new sunglasses in perfect condition. I'm from Montreal and I first saw these sunglasses in a store here for $230 + tax (total of about $260). After some searching, I ended up buying them on your website for a total of about $140 shipping included. And no fees at the door. Almost 50% less, what a steal.
I just wanted to say thanks for your excellent customer service. You were knowledgeable, pleasant and helpful. Commendable qualities for a customer service representative. I will for sure to buy from you again in the future.
I would like to take some time here and thank your company. I have never in my life had such a wonderful experience ordering a product online. She called to inform me that the Maui Jim sunglasses I had ordered are shipped to you direct from the manufacturer, and that Next Day Air is only after you receive them. She just wanted to make sure I understood I would not receive them tomorrow or the next day. I had in fact not paid attention while ordering, and thanked her for taking time to let me know. Not only did I get a great deal on the sunglasses, I saved on shipping that I did not really need. I never have received such good customer service. I can assure you that you have a customer for life now. I will be sure to let everyone I know that needs to make this kind of purchase to definitely use FramesDirect.com. Again, THANK YOU!