I love my glasses and I had such a great experience buying them! I called customer service twice with two different questions, and they answered my call quickly and gave me exactly the information I needed. The glasses arrived earlier than expected and wrapped very safely. They are EXACTLY what I wanted, the prescription is perfect, and I'm so happy with them and with your service! Thank you so much!
I have purchased from several different online and in store retailers for my glasses over the years. As you know...there are many easy online options to choose from. Well, the quality of the glasses from Frames Direct is outstanding. Even my eye doctor was shocked at the quality and asked where I purchased them! Your customer service is pretty great as well. You have a new and satisfied loyal customer. I am saving up for another pair as we speak!
I wanted to let you know the glasses arrived, and they are what I was hoping they'd be. The size and shape looks great on my face, and the tortoise shell is vivid which is what I wasn't seeing with other vednors' frames.
I appreciate all your help and patience on the final delivery. I am also pleased I was able to talk directly with customer service agent, which I feared I would be missing if I went with a larger vendor, like yourself, and didn't go with a boutique vendor.