Hi, I just wanted to let you guys know that I received my new sunglasses in perfect condition. I'm from Montreal and I first saw these sunglasses in a store here for $230 + tax (total of about $260). After some searching, I ended up buying them on your website for a total of about $140 shipping included. And no fees at the door. Almost 50% less, what a steal.
Too often people make the time to complain but not compliment. I had a great experience purchasing my prescription sunglasses (RALPH 4059). I received a call within 20 minutes of placing my order to let me know that the frames I chose were on back order until 7/6/13. This was fine with me and to my surprise I received an email on 6/28/13 letting me know my order was shipped! They arrived today and I could not be more pleased. I admit I was a little apprehensive purchasing prescription sunglasses online but will definitely do it again. I was especially pleased with your selection as I have a small face and have had problems finding sunglasses that actually fit properly. THANK YOU!!!
Sallye, I received my sunglasses on Friday! I LOVE them. Just wanted to send you a thank you
and to let you know how much I appreciated your excellent customer service. I would
happily order from Framesdirect again because of you. You were so friendly and made
the whole experience such a nice one! They are lucky to have you!