4+++ is the rating for my experience. I spoke with two different representatives, Alan E. and Mattie. As a "newbie" to ordering prescription glasses online, I needed help. They were both very helpful and patient. The schematic of my frame choice was as I ordered; but, the lens shape wasn't. As a beginner, I didn't understand that the illustration wouldn't reflect my choice. I was reluctant to check out without verbal confirmation. Thank you for having such capable staff for your customers. I'm looking forward to receiving my order!
What a great customer outreach you have! Thank you. I certainly will recommend your company and be back myself in the future.
"Hi, I just want to tell you how happy I am with my new clip-ons. I have Gucci glasses and could not afford the custom clip-ons. My Dr. charges more than three times your price. Now, I can see AND block the sun. Thank you."