"I just wanted you to know that I received my new eyeglasses frames a few minutes ago, Cazal Point 2 Model 1161. I am very pleased with them and want to say that my experience with you and all of your fellow employees was one which was not only informative, but conducted in a friendly and timely manner. My e-mails, and calls which led me to decide which frames I wanted, were always answered by people who performed in a professional way and knew their jobs very well. I would not hesitate to do business with you in the future, and will tell my relatives and friends about your efficiency. Thank You."
4+++ is the rating for my experience. I spoke with two different representatives, Alan E. and Mattie. As a "newbie" to ordering prescription glasses online, I needed help. They were both very helpful and patient. The schematic of my frame choice was as I ordered; but, the lens shape wasn't. As a beginner, I didn't understand that the illustration wouldn't reflect my choice. I was reluctant to check out without verbal confirmation. Thank you for having such capable staff for your customers. I'm looking forward to receiving my order!
Thank you so much for getting my eyeglasses for me so quickly, and thank you for keeping me updated and informed. I really do appreciate it now and with all of my orders in the past. Your kindness and helpfulness are very much appreciated.