105 products
105 products

Eyeglass Customer Testimonials

Jeanne Fleggler / Freehold, New Jersey
I have to say that Marcie is definitely the nicest person I have ever dealt with. Her demeanor was delightful and she was very knowledgeable. She is an asset to your company. I will definitely recommend Frames Direct to others. I will also urge them to ask for Marcie. The pleasure was all mine.

Richard Copalello / Steger, Illinois
Received my new eyeglasses today from Frames Direct. They are really good and am very satisfied with them Thank you!

Geoffrey F / Eden Prairie, Minnesota
I had checked with Frames Direct and spoke to several team members over the last couple of years looking for replacement ‘readers’. On each occasion phoning each team member was highly professional – directing me to the manufactures with spring hinges and answering questions relating the various measurements. Vicki was understanding of what I was looking for, highly professional, congenial to speak with and with good humor. I never felt rushed throughout our conversation and knew this frame would be the correct decision. I am indebted to Vicki for her conscientious professional customer service approach. I have referred a few friends look at Framed Direct online and then call and ask for Vicki.I have no idea how Vicki and your well trained and qualified team members handle all the question on such a voluminous number of manufacturers, glasses, and measurements. Frames Direct and your full teams of sales and technicians are providing a valued service.
1-800-248-9427 (CST/CDT)
International Customers Call +1 512 402 8557
Monday–Thursday: 8:00am - 7:00pm   |   Friday: 8:00am - 6:00pm   |   Saturday: 8:00am - 5:00pm
Certified Opticians Available
Our Certified Opticians are available to help you find your perfect eyewear, confirm your prescription, and answer any other questions you may have. For questions outside of our call-center hours, please complete our contact us form.