I took a chance and ordered my glasses online with Frames Direct. I received my glasses today and absolutely love them! They fit great, look great, and are exactly what I wanted. My Customer Service Online Optician, helped me along the way to make sure my prescription was correct and she was very thorough and quick to respond to any questions I had. Not only did she email, but she offered me her direct line. That's customer service. So I agree with her title. She's pretty awesome!
I recently purchased a pair of glasses with prescription lenses in that company and do not want to miss this opportunity to thank them for the care, treatment, kindness and good deeds that I have received from his employee Vicky Medina, since without it is very likely that this operation would not have been a success.
With people like Vicky Medina, companies achieve excellence and create loyal customers and unconditional signature, which undoubtedly results in higher sales and consequently in higher profits, which is ultimately what every company pursues. Thanks for having these employees, as qualified as Vicky Medina and dedicated entirely to provide full customer satisfaction. Believe me, they have succeeded. Regards Fernando RAMOS.
I recently received my glasses and I just wanted to let you know how awesome these glasses are. Objects actually have "edges" now, and my vision is very sharp. With the low humidity of Autumn combined with the transitions lenses, I am seeing the world anew. I waited so long to get new specs, and I am glad I chose a firm who makes quality glasses. I will definitely order from you again, and soon.