I just wanted to say thanks for your excellent customer service. You were knowledgeable, pleasant and helpful. Commendable qualities for a customer service representative. I will for sure to buy from you again in the future.
Received my order of RayBan RB 3194 Flight Extreme sunglasses. Thank you and my experience with you was excellent: On time, right product & right price.
Dear Frames Direct -
My daughter had seen a gorgeous pair of Guess sunglasses in Auckland, NZ that she really wanted me to buy her and put away for Christmas (it's only May!), however they were very expensive, so I happened, very fortunately, upon your website and ordered the same sunglasses for $120 cheaper! They arrived in perfect condition one week later. Amazing service, thank you.
Now I have to figure out how to keep them hidden for another 7 months and hope to goodness that she doesn't change her mind in the meantime!!
Many thanks again.