4+++ is the rating for my experience. I spoke with two different representatives, Alan E. and Mattie. As a "newbie" to ordering prescription glasses online, I needed help. They were both very helpful and patient. The schematic of my frame choice was as I ordered; but, the lens shape wasn't. As a beginner, I didn't understand that the illustration wouldn't reflect my choice. I was reluctant to check out without verbal confirmation. Thank you for having such capable staff for your customers. I'm looking forward to receiving my order!
Thank you so much for getting my eyeglasses for me so quickly, and thank you for keeping me updated and informed. I really do appreciate it now and with all of my orders in the past. Your kindness and helpfulness are very much appreciated.
I received my D&G Gunmetal Frames with prescription lenses today. First, I was so impressed at the turnaround time it took to fill my order. I am extremely happy with my selection and the packaging they came in. Quality, Stylish and Priced to my surprise compared to in-store prices for the same product. I won't mention the savings because I believe it to be "Too Good To Be True". The savings is more than I expected and I am grateful I waited to get these frames from this website because I couldn't have made a better choice. I will be telling everyone where I got my new glasses. I want to thank FramesDirect.com an it's staff for the service and product it has to offer.