4+++ is the rating for my experience. I spoke with two different representatives, Alan E. and Mattie. As a "newbie" to ordering prescription glasses online, I needed help. They were both very helpful and patient. The schematic of my frame choice was as I ordered; but, the lens shape wasn't. As a beginner, I didn't understand that the illustration wouldn't reflect my choice. I was reluctant to check out without verbal confirmation. Thank you for having such capable staff for your customers. I'm looking forward to receiving my order!
Excellent service.. I had requested for a quick delivery and it came much earlier than I expected.. I would definitely recommend it to my friends.. Nice frames..good price..great discounts.
This is to state my satisfaction with the purchase of my Ray-Ban eyeglasses with Frames Direct.
Good product, excellent service and definitely I'd buy any other product from you as well as I'd recommend you for other potential customers.