I wanted to let you know the glasses arrived, and they are what I was hoping they'd be. The size and shape looks great on my face, and the tortoise shell is vivid which is what I wasn't seeing with other vednors' frames.
I appreciate all your help and patience on the final delivery. I am also pleased I was able to talk directly with customer service agent, which I feared I would be missing if I went with a larger vendor, like yourself, and didn't go with a boutique vendor.
I would just like to thank you guys for providing such an outstanding product! I was skeptical about ordering glasses online but after receiving my new glasses yesterday I will NEVER use another company! I usually don’t write back to a company about a product but I almost cried when I saw my glasses; my prescription is pretty strong (-8.00) and I have had to deal with people making comments about how thick the lens are since elementary school but the glasses I ordered from you guys look normal! I have always ordered high index lens but they have never looked this thin! I would also like to thank Mikki for making sure the prescription was correct and quickly responding to my emails.
It seems like this company really cares about their clients and I will be recommending you guys to everyone I know who wears glasses! Once again, thank you so much for this amazing product, I couldnt be more happy with my new glasses!!!!
"Hi there at Frames Direct, Today I received the 2 Silhouette eyeglass frames that I ordered from you and am completely satisfied with them. You have provided an efficient, friendly, accurate and timely service and should be commended. I would recommend it to other people and wouldn't hesitate to
use Frames Direct again myself.
Thank you very much."