4+++ is the rating for my experience. I spoke with two different representatives, Alan E. and Mattie. As a "newbie" to ordering prescription glasses online, I needed help. They were both very helpful and patient. The schematic of my frame choice was as I ordered; but, the lens shape wasn't. As a beginner, I didn't understand that the illustration wouldn't reflect my choice. I was reluctant to check out without verbal confirmation. Thank you for having such capable staff for your customers. I'm looking forward to receiving my order!
Thank you for your utmost professionalism and courtesy, it is because of the whole team over at Frames Direct that you continue to receive my business.
I would like to thank you for the Oakley eyeglasses that I ordered. It's great. Fast shipping. I would definitely recommend FramesDirect to my friends. Thanks again.