I have to say that Marcie is definitely the nicest person I have ever dealt with. Her demeanor was delightful and she was very knowledgeable. She is an asset to your company. I will definitely recommend Frames Direct to others. I will also urge them to ask for Marcie. The pleasure was all mine.
I wanted to let you know the glasses arrived, and they are what I was hoping they'd be. The size and shape looks great on my face, and the tortoise shell is vivid which is what I wasn't seeing with other vednors' frames.
I appreciate all your help and patience on the final delivery. I am also pleased I was able to talk directly with customer service agent, which I feared I would be missing if I went with a larger vendor, like yourself, and didn't go with a boutique vendor.
"I just got my prescription eye glasses order today, and I would like to thank FramesDirect.com for the excellent service and speedy delivery of my new glasses! I saved over a hundred dollars and they are exactly the same BCBG frames that I could have bought at my local mall! Even better - I got them quicker via mail from you than I could have gotten them down the road! Thank you so much - I will definitely tell my friends and family!"