4+++ is the rating for my experience. I spoke with two different representatives, Alan E. and Mattie. As a "newbie" to ordering prescription glasses online, I needed help. They were both very helpful and patient. The schematic of my frame choice was as I ordered; but, the lens shape wasn't. As a beginner, I didn't understand that the illustration wouldn't reflect my choice. I was reluctant to check out without verbal confirmation. Thank you for having such capable staff for your customers. I'm looking forward to receiving my order!
I got the glass today -- They are great - Thanks so much
I am already getting online to order my next pair !!
I want to thank you for your incredible service (which is rare these days!) I ordered my frames with Rx lenses 8 days ago, and just received them in the mail. They were wrapped safely, and you even included the D&G glasses case and cleaning wipe... I feel so posh with my designer glasses (that cost me half of what they would in a store).
I am just so impressed, beyond words. I am going to pass your website information to every person I know who has vision issues.
KEEP IT UP!!!