4+++ is the rating for my experience. I spoke with two different representatives, Alan E. and Mattie. As a "newbie" to ordering prescription glasses online, I needed help. They were both very helpful and patient. The schematic of my frame choice was as I ordered; but, the lens shape wasn't. As a beginner, I didn't understand that the illustration wouldn't reflect my choice. I was reluctant to check out without verbal confirmation. Thank you for having such capable staff for your customers. I'm looking forward to receiving my order!
I received my glasses today and they look amazing. The edge polish on them almost takes your breath away!
Thanks again for all your help.
I wanted to take a moment to thank you for my new glasses. I love them and the Rx is perfect. Thanks to Frames Direct, I was able to purchase one pair of Rx Oakley sunglasses and another pair of Rx Oakley glasses for less than what the discount place at the mall quoted me for just one pair. I will definately be coming back for all of my glasses needs.