Just want to THANK YOU for such wonderful service. Absolutely LOVE my new DKNY sunglasses!
If you have a customer survey please send it to me to complete. I just want to express how an order that seemed to go wrong was taken care of with more than exceptional customer service. You exceeded my expectations with great follow up and I feel that Framesdirect.com takes pride in their service and has a great appreciation for their customers. I will absolutely recommend Framesdirect.com and visit your store before shopping at any other eye store. Actually I already sent an inquiry regarding Oakley Juan Pablo Montoya GASCAN sunglasses.
Now I'll only hope that the post office gets the package to me before I leave. :)
I was looking to replace a 14 year old pair of Ray Bans, but I did not want to spend New York area prices. I found your site along with many others, but after calling a few companies I decided to give you a try and I could not be happier. The person I talked with (Mikki) was very knowledgeable on the products and she got me just what I wanted (and fast) at an "outstanding" price. I saved about $50 on my sunglasses and I would not hesitate to order from you again.
Thanks for the "excellent customer service."