I got the sunglasses!They’re terrific—thank you very much for being so kind about keeping me up to date on their status.You guys are great to do business with—I’ll be back many times.
If you have a customer survey please send it to me to complete. I just want to express how an order that seemed to go wrong was taken care of with more than exceptional customer service. You exceeded my expectations with great follow up and I feel that Framesdirect.com takes pride in their service and has a great appreciation for their customers. I will absolutely recommend Framesdirect.com and visit your store before shopping at any other eye store. Actually I already sent an inquiry regarding Oakley Juan Pablo Montoya GASCAN sunglasses.
Now I'll only hope that the post office gets the package to me before I leave. :)
Today I received my Valentino sunglasses. After mine were stolen out of my vehicle a week ago, I found the same pair on your site for less money. When I opened up the parcel, the glasses were in a larger, better protective case and everything was neatly packaged. It showed that someone took care in sending me the sunglasses. Well, in short, I am so happy and will pass on to my family and friends your business. Thanks for putting a smile on my face first thing in the morning.