I just received my 3rd prescription sunglasses from FramesDirect and I want to congratulate you on another outstanding performance.
Too often people make the time to complain but not compliment. I had a great experience purchasing my prescription sunglasses (RALPH 4059). I received a call within 20 minutes of placing my order to let me know that the frames I chose were on back order until 7/6/13. This was fine with me and to my surprise I received an email on 6/28/13 letting me know my order was shipped! They arrived today and I could not be more pleased. I admit I was a little apprehensive purchasing prescription sunglasses online but will definitely do it again. I was especially pleased with your selection as I have a small face and have had problems finding sunglasses that actually fit properly. THANK YOU!!!
I just wanted to let you know that I placed an order and had a picture perfect experience! The sunglasses were at a great cost, and the order form was very easy to complete. They were unfortunately on back order, but I was notified by both phone and e-mail with the opportunity to keep the order or cancel. Then I was told they were due to arrive in 3 weeks, but they came in 1 1/2. I just wanted to let you know what a wonderful experience it was doing business with you and I will recommend you to anyone I know.