I love my glasses and I had such a great experience buying them! I called customer service twice with two different questions, and they answered my call quickly and gave me exactly the information I needed. The glasses arrived earlier than expected and wrapped very safely. They are EXACTLY what I wanted, the prescription is perfect, and I'm so happy with them and with your service! Thank you so much!
I just received my glasses and they look and fit great! It was a pleasure having a real person to work with during this process.
"I wanted to send you this message because I've been very pleased with the service I've received from your company. I live in Dover, DE and we have limited access to designer frames. Because of that, during on of my trips to New York City, I decided to hit the optical stores looking for just the right pair of eyeglasses. Unfortunately, I found the pair I liked but could not afford the high New York prices. That's when I decided to go online and look for an optical distributor and found FramesDirect.com. I purchased my first Coach eyeglass frames a few weeks ago to test out your services. I must say that everyone was very responsive and helpful. Just thought I'd send you a quick message to say "Thank You" for offering the frames at an affordable rate and particularly for all of the help I received from everyone at FramesDirect.com!"