I really appreciate your quick response to all my questions. It's excellent customer service
Hi, I just wanted to provide you with some POSITIVE feedback!
I purchased a pair of Ray Bans sunglasses via your website and saved approximately $200 (if I had paid retail prices in Australia)! I am very happy needless to say! I wish I was aware of your website years ago; imagine the money I would have saved :)
I will not hesitate to recommend your site to friends and family.
I would like to take some time here and thank your company. I have never in my life had such a wonderful experience ordering a product online. She called to inform me that the Maui Jim sunglasses I had ordered are shipped to you direct from the manufacturer, and that Next Day Air is only after you receive them. She just wanted to make sure I understood I would not receive them tomorrow or the next day. I had in fact not paid attention while ordering, and thanked her for taking time to let me know. Not only did I get a great deal on the sunglasses, I saved on shipping that I did not really need. I never have received such good customer service. I can assure you that you have a customer for life now. I will be sure to let everyone I know that needs to make this kind of purchase to definitely use FramesDirect.com. Again, THANK YOU!