Sallye, I received my sunglasses on Friday! I LOVE them. Just wanted to send you a thank you
and to let you know how much I appreciated your excellent customer service. I would
happily order from Framesdirect again because of you. You were so friendly and made
the whole experience such a nice one! They are lucky to have you!
Received my order of RayBan RB 3194 Flight Extreme sunglasses. Thank you and my experience with you was excellent: On time, right product & right price.
Dear Frames Direct -
My daughter had seen a gorgeous pair of Guess sunglasses in Auckland, NZ that she really wanted me to buy her and put away for Christmas (it's only May!), however they were very expensive, so I happened, very fortunately, upon your website and ordered the same sunglasses for $120 cheaper! They arrived in perfect condition one week later. Amazing service, thank you.
Now I have to figure out how to keep them hidden for another 7 months and hope to goodness that she doesn't change her mind in the meantime!!
Many thanks again.