Ladies and Gents at Frames Direct,
Just a quick note to advise that I received my Serengeti sunglasses today and I am more than happy. I must admit I am more than impressed with you service and prompt international delivery to Brisbane, Australia. My most important feedback however relates to the personal service that I received on placing the order. Buying products over the internet can be somewhat daunting at times, especially when buying from an overseas supplier, however on the day I placed my order I received an international phone call confirming my order. WELL DONE! It's refreshing to talk to someone that is part of an online business. Your staff were friendly, delivery was extremely prompt, and your products are exactly what you outlined at the right price. I have been recommending your website to friends and family. Again my thanks.
John K - Brisbane, Queensland, Australia.
I just wanted to let you know that I placed an order and had a picture perfect experience! The sunglasses were at a great cost, and the order form was very easy to complete. They were unfortunately on back order, but I was notified by both phone and e-mail with the opportunity to keep the order or cancel. Then I was told they were due to arrive in 3 weeks, but they came in 1 1/2. I just wanted to let you know what a wonderful experience it was doing business with you and I will recommend you to anyone I know.
I feel very excited to receive the Prada 54FS Sunglasses today as exactly as what I have ordered online from you.
Your service made me too shocked because I did not think it could be perfect and fast like this. Only one week for everything done !
Therefore, I could not say anything except to send this thanking letter to you all immediately. I myself will surely support 100% your business in the future and will introduce your excellent service to all of my friends & relatives.