4+++ is the rating for my experience. I spoke with two different representatives, Alan E. and Mattie. As a "newbie" to ordering prescription glasses online, I needed help. They were both very helpful and patient. The schematic of my frame choice was as I ordered; but, the lens shape wasn't. As a beginner, I didn't understand that the illustration wouldn't reflect my choice. I was reluctant to check out without verbal confirmation. Thank you for having such capable staff for your customers. I'm looking forward to receiving my order!
I just got the overnight shipping notification in a separate email. Thank you, thank you! You are THE BEST! Can't tell you how much I appreciate the great service. You've made a loyal customer out of me! In fact, if there's someone I can send a letter to saying just that, please let me know who I can address it to. Your follow-through has made all the difference.
Model: John Lennon J.L. 105
Just received my glasses on my small island of Nevis.. As always, everything is perfect and just wanted to say thanks. However, there is a slight problem.....everytime I put them on, I start singing "Imagine"