This was my best online purchase experience.
You were genuinely concerned regarding my purchase and made sure my expectations were going to be met.
I received my eyeglasses today and they are PERFECT! I have worn this same frame for 2 years and have always loved them. I was so surprised to find them online. Through Frames Direct, I was able to get the frames and lenses for less that the frame costs at my eye doctor's office.
Thanks a Million and I will buy all of my eye-wear from Frames Direct in the future.
I just got the overnight shipping notification in a separate email. Thank you, thank you! You are THE BEST! Can't tell you how much I appreciate the great service. You've made a loyal customer out of me! In fact, if there's someone I can send a letter to saying just that, please let me know who I can address it to. Your follow-through has made all the difference.