I actually work in high tech sales here in silicon valley and very much appreciate the note re: service levels, so I am taking the time to respond.
Very good experience at very reasonable prices... and my order was delivered in a timely way.
I will certainly use framesdirect again.
Ladies and Gents at Frames Direct,
Just a quick note to advise that I received my Serengeti sunglasses today and I am more than happy. I must admit I am more than impressed with you service and prompt international delivery to Brisbane, Australia. My most important feedback however relates to the personal service that I received on placing the order. Buying products over the internet can be somewhat daunting at times, especially when buying from an overseas supplier, however on the day I placed my order I received an international phone call confirming my order. WELL DONE! It's refreshing to talk to someone that is part of an online business. Your staff were friendly, delivery was extremely prompt, and your products are exactly what you outlined at the right price. I have been recommending your website to friends and family. Again my thanks.
John K - Brisbane, Queensland, Australia.
Just a short note to say "thank you" for your very prompt service. I placed an order with Frames Direct on the 13th of April and received my Persol sunglasses on the 17th. Believe you me that is faster than I receive my domestic mail within Australia... I will certainly be doing business with you guys again!