I wanted to let you know the glasses arrived, and they are what I was hoping they'd be. The size and shape looks great on my face, and the tortoise shell is vivid which is what I wasn't seeing with other vednors' frames.
I appreciate all your help and patience on the final delivery. I am also pleased I was able to talk directly with customer service agent, which I feared I would be missing if I went with a larger vendor, like yourself, and didn't go with a boutique vendor.
I have to say that Marcie is definitely the nicest person I have ever dealt with. Her demeanor was delightful and she was very knowledgeable. She is an asset to your company. I will definitely recommend Frames Direct to others. I will also urge them to ask for Marcie. The pleasure was all mine.
just to say thanks for the great service ...Im one of these older generation who dont trust buying online etc but the price of frames in Australia are three time what i paid for my stereflex which are not available here anyway ... and the personal phone call the day after i ordered was quite something .. great service .. i will be telling people in my country town here in Australia how easy it is to buy your products