I have to say that Marcie is definitely the nicest person I have ever dealt with. Her demeanor was delightful and she was very knowledgeable. She is an asset to your company. I will definitely recommend Frames Direct to others. I will also urge them to ask for Marcie. The pleasure was all mine.
I just got the overnight shipping notification in a separate email. Thank you, thank you! You are THE BEST! Can't tell you how much I appreciate the great service. You've made a loyal customer out of me! In fact, if there's someone I can send a letter to saying just that, please let me know who I can address it to. Your follow-through has made all the difference.
Thank you again for your help while I was ordering my new frames and lenses --- they arrived last week, and I couldn't be happier! Perfect fit and, for whatever reason, I feel like I can actually see better through these than my last pair.- I will be sure to recommend your company to all of my friends and colleagues in the future --- Could not ask for a more helpful and pleasant experience when purchasing items through the mail and online --- thank you again!!