"I wanted to send you this message because I've been very pleased with the service I've received from your company. I live in Dover, DE and we have limited access to designer frames. Because of that, during on of my trips to New York City, I decided to hit the optical stores looking for just the right pair of eyeglasses. Unfortunately, I found the pair I liked but could not afford the high New York prices. That's when I decided to go online and look for an optical distributor and found FramesDirect.com. I purchased my first Coach eyeglass frames a few weeks ago to test out your services. I must say that everyone was very responsive and helpful. Just thought I'd send you a quick message to say "Thank You" for offering the frames at an affordable rate and particularly for all of the help I received from everyone at FramesDirect.com!"
I just got the overnight shipping notification in a separate email. Thank you, thank you! You are THE BEST! Can't tell you how much I appreciate the great service. You've made a loyal customer out of me! In fact, if there's someone I can send a letter to saying just that, please let me know who I can address it to. Your follow-through has made all the difference.
Thank you Mikki! Once again, wonderful service..! I'm sure I'll be coming back to order something new in the future. I send all my friends and colleagues to FramesDirect.