Tiffany, thank you so very much for not only following up, but also following through. The glasses are perfect, as I expected they would be. The entire transaction went beautifully, but I can say with much conviction, that your genuine and caring customer service was the most pleasant and the best part of all. You truly made it 5 stars. Thank you again.
I wanted to express my appreciation for the excellent service that I received from Karen. I was happy with my service and then decided to make this purchase of Costa RX sunglasses. After working with Karen I will never purchase glasses from anyone else. I truly hope you realize just how valuable employee that Karen is to the success of your business. Because of people like her in your company FramesDirect.com will only continue to grow and be more successful. I truly hope that you do realize and reward Karen for her excellent customer service and caring about your customers. I will suggest to anyone I know purchasing glasses to purchase from FramesDirect.com
Thank you Karen and I look forward to working with you in the future.