Just wanted to give a special thanks to Craig Moore Operations Manager and his team at Frames Direct for Taking customer satisfaction and not just hitting a home run but knocking it right out of the park!! It has been a long time since I have seen customer service / customer satisfaction held to such a high degree! I cannot thank you enough and have already started telling everyone I know the kind of great business that Frames Direct is!
Tiffany, thank you so very much for not only following up, but also following through. The glasses are perfect, as I expected they would be. The entire transaction went beautifully, but I can say with much conviction, that your genuine and caring customer service was the most pleasant and the best part of all. You truly made it 5 stars. Thank you again.
Hi, Just a quick note to thank you for your quick and easy service. I ordered a pair of prescription Oakley sunglasses and received them in Perth Western Australia in just over 2 weeks!! I could not be happy with the glasses and your service. Highly recommended.
Perth, Western Australia.