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If you don't find the information you need above, contact us and one of our opticians will get back to you. E-mail messages are typically answered within 2 business days.
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- Hours of Operation
- Monday - Thursday: 8:00am - 7:00pm CST
Friday: 8:00am - 6:00pm CST
Saturday: 8:00am - 5:00pm CST
- Our Address
2801 S. IH 35, Suite 170
Austin, TX 78741-5518
- Phone Numbers
- Toll Free: 1-800-248-9427
International: +1 512 402 8557
- Send Us Your Prescription
- These contact methods are not to be used for general prescription inquiries. They are for submitting a copy of your prescription after placing an order. For prescription inquiries, please use the email form above. Thank you!
Upload Your Prescription Recommended
Simply log into your account (or create a new account) and then look for the "Upload Prescription" button on the page that follows.
Log Into Your Account
Fax Your Prescription
Important: You must have an order number before faxing your prescription to us!
Fax to: +1 512-288-4149 (Please include your name and order number. No need for a cover letter!)
Email Your Prescription
Important: You must have an order number before emailing your prescription to us!