Contact Us


Address & Phone Numbers

FramesDirect.com
2801 S. IH 35, Suite 170,
Austin, TX 78741-5518
USA

Toll Free: 1-800-248-9427
International: +1 512 402 8557

Prescription Fax: +1 512-288-4149
(Please include your name and order number.)

Prescription Email:
(Preferred method for sending a prescription.)
prescription@framesdirect.com

Hours of Operation

Monday - Thursday:
8:00am - 7:00pm CST

Friday:
8:00am - 6:00pm CST

Saturday:
8:00am - 5:00pm CST

Email Form

Looking for answers? Have you tried these sources?FAQsCustomer Service

If you don't find the information you need there, use the form below and one of our opticians will get back to you. Messages are typically answered within 2 business days.

U.S. Format: 111-222-3333
*Please include country code for international numbers
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We take your privacy seriously! We will never sell or share your information with anyone else. Thank you for shopping at FramesDirect.com!

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